If you enroll in camp and your plans change or you have concerns about your child attending camp this summer, you can cancel and receive a refund or credit according to our policy. Our policy encourages early decisions so as not to affect other customers or our ability to efficiently deliver our programs and is based on the fact that supplies are purchased for your child in March. Because we cover registration fees for you, all cancellations for a refund will incur a $30 cancellation fee (per camp/after-school program) to cover administrative costs. This should be considered a deposit that can not be refunded or transferred.
Our cancellation policy is as follows:
• Receive a full refund through April 30
• Receive a 75% refund from May 1, – May 31. No refunds will be given after May 31
• Starting June 1, cancellations will receive full credit. This credit can be used for a different week of camp during the summer or camp in the future. To take the full credit you should inform us one week/5 calendar BUSINESS days in advance (camp starts on Monday so you must inform us by the previous Monday). Please note that if you use this credit for next summer camp season then that season’s camp price will apply. If the price of the camp increases then you will need to pay the difference in the price.
It is the camp policy that no refunds will be made in connection with late arrivals, early withdrawals, or camp dismissals due to misconduct. Missed days of camp are not refunded or transferred (e.g. missed Friday and want to come back next week for a day. However, we will do our best to provide you with any materials missed, such as robots, when applicable).
COVID-Related Cancellation Questions:
What happens if my child tests positive or has to quarantine due to potential exposure right before their camp week is scheduled?
Please contact us immediately and we will work with you on a case-by-case basis because these situations can vary.
What if a camper tests positive at camp?
If a camper tests positive while attending camp, they will not be permitted to attend camp again until cleared by a doctor. All other campers in that specific camp (or “class group”) will be notified and be required to follow appropriate CDC quarantine guidelines. Transfers, account credits, and refunds for the remaining camp days will be handled on a case-by-case basis if this situation arises.
Cancellations must be made via email (austin@clubscikidz.com).
Posted in: Tuition